Problem

Hi

I have the KII-L21 version & I put the case on the wrong way round, so I presume it was pressing the power button without me realising. When I looked at it, it was displaying an EMUI message telling me not to unplug the USB or press any key.

Hoping to 'save it', I plugged it in a USB connected to wall charger.

But its been sitting there displaying this message - see attached - for over an hour without changing.

Any idea how to re-boot from this screen please ?
Problem screen


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